Name: Habitform
Address: 11 Broadfield Court, Sheffield, S8 0XF, United Kingdom, GB
Telephone: +44 114 238 2391

Delivery methods

Doorstep delivery

Direct courier dispatch with tracking to your street address: house, flat, city, and postal code. Orders over £45.00 may require a delivery signature.

Pickup point

Pick up from a regional parcel locker or designated counter. Parcels remain available for 7 days before returning to our depot.

Timeframes and costs

Service	Delivery time	Cost
Royal Mail Tracked 48	2-3 business days	£3.85
DPD UK Express	1-2 business days	£5.95

Transit estimates apply in working days post-dispatch. Outlying postal zones can take an extra 1-2 days.

Order processing

Orders submitted prior to 14:30 on working days ship that day. Submissions after this cut-off, on Saturdays, Sundays, or statutory holidays transfer to the next working day. A confirmation message with your order code issues right after checkout.

Each item is inspected and packaged using reinforced double-wall corrugated boxing, internal shock-absorbing cushioning, and moisture-resistant protective wraps to secure gadget components and organizational containers against transit shock.

Tracking your parcel

Following fulfillment dispatch, an automated notification containing a Royal Mail or DPD tracking link is sent via email or SMS for live parcel monitoring throughout transit.

Lost or delayed parcel

If shipment tracking halts for 5 working days, email [email protected] with your purchase code. We lodge a formal carrier inquiry and either dispatch a fresh package or process a total refund: your preference: within 10 working days of notification.

Damaged on arrival

Inspect your parcel upon courier arrival and refuse delivery if external container damage is visible on Cash on Delivery orders. If transit damage is identified after opening, send clear photographs of the packaging and defective item to [email protected] within 48 hours for immediate replacement processing.

Payment methods

Cash on delivery

Pay the driver directly when taking delivery. Zero advance payment needed.

Bank transfer

Transfer payment to our official business account using the bank details listed at checkout and in your receipt email. Dispatch occurs once funds clear, typically within one business day.

Supported payment options: Cash on delivery, Bank transfer. We never request banking credentials or card details over the telephone or by email.

Delivery outside United Kingdom

We deliver to selected destinations. Shipping rates and transit windows appear in your cart before checkout. Import taxes, if applicable locally, remain the buyer's responsibility.

Questions about this policy

Contact [email protected] or phone +44 114 238 2391 throughout Mon-Thu 08:45-17:30, Fri 08:45-16:15, Sat 09:15-14:30. Every message gets an answer within one business day.

Merchant: Habitform Living Ltd.
Registered address: 11 Broadfield Court, Sheffield, S8 0XF, United Kingdom
Email: [email protected]
Phone: +44 114 238 2391
Working hours: Mon-Thu 08:45-17:30, Fri 08:45-16:15, Sat 09:15-14:30
Registration: Company No. 12383095